Privacy Policy

This Privacy Policy explains how Affinity Legacy Solutions LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and otherwise processes personal information when individuals (“you” or “your”) access or use our websites, applications, products, or services that display or link to this Privacy Policy (collectively, the “Services”).

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit or use our Services, complete forms, create or register for an account, make a purchase, subscribe to communications, request services, submit feedback or support requests, or engage in other activities or resources we make available.

Users may be asked to provide information such as their name, email address, mailing address, phone number, business name, and account or transaction information. Payment card information is processed by third-party payment processors, and we do not directly store full payment card numbers.

Users may access certain portions of our Services without providing personal information. However, refusing to provide information that is necessary for a particular feature or service may prevent the User from accessing or participating in that feature or service.

Information Collected Automatically

When individuals access or use our Services, we and our service providers may automatically collect limited technical and usage information. This information may include an IP address, approximate location derived from an IP address, browser and device information, cookies or similar identifiers, technical logs, diagnostic information, information about interactions with our Services, and, where applicable, general campaign or referral information.

We and our service providers may process this information to host and operate the Services, authenticate accounts, maintain security, analyze website traffic, and diagnose technical issues. Some information may be processed by our service providers without being directly available to or reviewed by the Company.

Web Browser Cookies & Tracking Technologies

Our Site may use cookies, pixels, and similar tracking technologies to enhance User experience, analyze traffic, and understand how visitors use our Site.

These technologies may collect information such as:

• pages visited
• time spent on pages
• links clicked
• general geographic location (city/state)
• device and browser information

Users may set their browser to refuse cookies or alert you when cookies are sent. Some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

Affinity Legacy Solutions LLC may use personal information for the following purposes:

To provide and manage our Services
We may use information to create and administer accounts, authenticate Users, provide access to products and services, manage trial periods and license access, and deliver requested features or resources.

To process purchases and transactions
We may use customer, billing, purchase, and transaction information to complete purchases, confirm payments, provide access to purchased products or services, and maintain appropriate business and transaction records.

To provide customer service and support
We may use information to respond to inquiries, feedback, technical issues, and other support requests.

To operate, maintain, and improve our Services
We may use feedback, analytics, and aggregated or de-identified information to understand how our Services are used, evaluate performance, correct technical issues, and improve functionality and usability.

To communicate with Users
We may use contact information to respond to inquiries and send service-related notices, account information, transaction confirmations, updates, or other requested communications. We may also send promotional emails where permitted by law. Users may unsubscribe from promotional emails at any time by following the instructions included in those emails. Unsubscribing from promotional communications will not prevent Users from receiving necessary account, security, transaction, or service-related communications.

To protect our Services and comply with legal obligations
We may use information to secure accounts and systems, prevent fraud or misuse, enforce applicable terms and policies, resolve disputes, and comply with legal, regulatory, accounting, or reporting requirements.

SMS Communications

If you provide your phone number through our forms, registrations, bookings, or inquiries, you consent to receive SMS messages from Affinity Legacy Solutions LLC related to:

• information you requested
• appointment reminders
• service updates
• program or event communications

Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us through the website.

We only send messages to individuals who have directly provided consent.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal information.

We may disclose personal information to third-party service providers that perform services on our behalf or support the operation of our Services. These providers may include website and application hosting providers, account-authentication providers, payment processors, email and SMS communication providers, analytics providers, customer-support providers, and security and fraud-prevention providers. They may access personal information only as necessary to perform their services or as otherwise permitted by law.

We may also disclose personal information when reasonably necessary to comply with applicable law or legal process, enforce our terms and policies, protect the rights, property, or safety of the Company or others, investigate suspected fraud or misuse, or resolve disputes.

We may share aggregated or de-identified information that cannot reasonably be used to identify an individual.

Mobile Information Use

We do not share or sell your mobile information including phone numbers and SMS data for marketing purposes. Any sharing of this information is strictly limited to operational purposes necessary to deliver services. Your mobile data will not be transferred to external organizations or used for unrelated marketing.

If you have any questions how your mobile data is used, please contact us at the email address provided in this policy.

Affiliate Relationships

Some links on this Site may be affiliate links. This means we may earn a commission if you purchase through those links, at no additional cost to you.

We strive to recommend resources and services we believe will provide value to our audience.

Third-Party Websites

Our Services may contain links to external websites. We do not control the content or practices of those sites. Interaction with third-party websites is subject to their own policies and terms.

Data Retention

We retain personal information only for as long as reasonably necessary to provide and maintain our Services, administer accounts and access, complete transactions, respond to support requests, maintain appropriate business records, resolve disputes, enforce applicable agreements, and comply with legal, accounting, or reporting obligations.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. Access to personal information is limited to authorized personnel and service providers that require access to perform legitimate business functions or provide services on our behalf.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Privacy Rights and Requests

Depending on the User’s place of residence and applicable law, Users may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about them. Users may also have the right to object to or request limits on certain uses of their personal information.

To submit a privacy request, please visit www.affinitylegacysolutions.com and complete the Contact form. Please identify the request as a “Privacy Request” and provide sufficient information for us to locate the relevant records. We may request additional information to verify the requester’s identity and protect personal information from unauthorized access or disclosure.

We will review and respond to verified requests as required by applicable law. Certain information may be retained when permitted or required for legal compliance, transaction records, security, fraud prevention, dispute resolution, or enforcement of applicable agreements. If a request is denied, we will provide an explanation and information about any available appeal process when required by law.

Changes to This Privacy Policy

Affinity Legacy Solutions LLC may update this Privacy Policy at any time. When updates occur, we will revise the date at the top of this page.

Users are encouraged to review this page periodically to remain informed.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please visit www.affinitylegacysolutions.com and complete the Contact form.